To Diocesan Home Pages

The Church in Wales - Yr Eglwys yng Nghymru

parish website scheme:

What to do if you have a problem...

If you encounter a problem, please make sure that you have read through the advice in this section before contacting us, as it may well answer your query.

If you experience a problem that you can’t fix with the help of this information, please try shutting everything down, restarting your computer, and clearing your cache in your browser (Internet Explorer – Tools > Delete Browsing History, Firefox – Tools > Clear Private Data) before trying again.

If you still experience a problem, then do please get in touch with us and we will try to help. To get in touch, please email webmaster@churchinwales.org.uk. If you can’t email, you can try phoning the Provincial offices on 029 2034 8200.

When you contact us with a problem, it will help us greatly to know:

  • when the error happened
  • which parish/benefice/rectorial benefice website you are contacting us about
  • what computer you are using
  • what operating system (e.g. "Windows XP") you are using
  • what Internet Browser (e.g. "Internet Explorer 7.0") you are running.